Worten assures customers their data is safe: only the pirates have it now, and in better condition
The company says the leak has been contained and that the hackers have already been given the complaints book, as it is the one place nobody ever touches.
Worten has confirmed that a cyberattack accessed data belonging to customers and service providers. The company speaks of an "incident" and promises total transparency, as long as nobody asks what, when or how much.
Customers will receive an email explaining what happened. The email will be sent through a system which, according to an internal source, "is the same one that was attacked, but now it comes with extra care".
The Comissão Nacional de Proteção de Dados (National Data Protection Commission) has already opened a case. It expects to wrap it up before the data reaches its third generation of pirates.
Service providers were informed by registered letter. The letter has not arrived yet, which the company takes as proof that the postal system is secure.
A pensioner from Viseu, who bought a toaster in 2019, was one of the few to stay calm. "If the pirates manage to get the warranty to work, let me know."
The data is safe: only the pirates have it, and they treat it better than customer support does.
The reality behind the satire
Real news · rtp.pt · 11 November
Worten alvo de ciberataque que acedeu a dados de clientes e prestadores de serviços
This story, published by a real newspaper, inspired the piece above. The Falsumundi piece is made up; this story is not.
